Koons Tysons Chevy GMC

Came in to get my car serviced and was immediately greeted by Steven W. I came in with the intention of getting a ton of work done on my Malibu. He was great about asking me what services I wanted and made recommendations to repairs I needed or didn't need, which to me was a great sign of honesty as he discouraged me from getting repairs I thought I may need but in actuality didn't need (I know nothing about cars). During the repairs he called me periodically throughout the day to provide feedback on what services were going to be provided, exact costs including taxes, and the progress of the repairs - I was pleasantly surprised. Of course the actual repairs/service on my car were great and I am happy about the outcome, but to me the best aspect of the experience was the customer service I received from Steven. I originally bought my car from this dealership and I would highly recommend it to my friends to get their vehicles serviced here.