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2012 Volt is in showroom--Only--not drivable
Written by 01/18/2012
onupdated 06/12/2025
I went to Koons at Tysons and the only 2012 Volt available was in display in the showroom. The "Volt-expert" said they were taking orders for future delivery and they did not have one to test drive because as soon as one came in it is sold immediately. When I got home, another Koons email was asking me to test drive the Volt. After I told them of my experience, the internet rep told me to come in to test drive the Volt and that he would custom order the car I want. I think the internet guy needs to speak to the showroom Volt-expert salesman because I do not think I am going to order a $46,000 without first test driving one.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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koonsgmcorner on 01/19/2012
Dealer Response
We are so sorry to hear about the miscommunications that occurred during your visit to our dealership.
Your experience with us is not reflective of the standards we hold for ourselves.
If you would like to discuss the issue further, please contact us at your earliest convenience.
Mary Ann Ottenberg (Customer Relations Manager)maryannottenberg@koons.com/703-790-9800
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