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Koons Tysons Chevy GMC


2000 Chain Bridge Rd, Vienna, VA 22182 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (7) No (2)
Service Rating
Recommend:
Yes (14) No (0)
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Dealership Sales Review

3.2 out of 5 starssales Rating
Dealership guilty of baiting
Written by ssuchdolski on 03/02/2010

Found the car I wanted on Edmunds.com and this dealership. Had a link to get the WOW price or internet price. Clicked on it and received an email stating the price of the car as $23,016 if purchased before 3/1. My son drove about 35-40 miles after being harrassed to death by sales person to come see car. He got to the dealership and they told him the car was $23,590. He told them that was NOT the price given in the email and he wanted the $23,016 price. They told him "that was just to get you to come in." He told them that was fishy and they said "It got you in the door didn't it?". If this isn't baiting and switching nothing is. Although my son got the car of his dreams, it only reemphasizes the common stereotype of some car dealers. High pressure tactics and lying.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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elreydemclean on 01/18/2012
I went to Koons at Tysons and the only Volt available was in display at the showroom. A Volt-expert-salesman said no 2012 Volt vehicles were available to test drive and they were only taking orders for future deliveries. He said as soon as a Volt came in it is sold. At home I got another email to come in test drive the Volt. When I told them about my experience, the internet rep said he had a Volt I could test drive as soon as I came back. I went to Maryland instead.
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