BMW of Sterling

I recently made the mistake of purchasing a used car from Sterling Motorcars. The car had passed a VA Safety Inspection, but as I live in MD, I'm required to get a second inspection. The Motor Mount and CV Joint both failed! Motor mounts hold the engine to the frame of the car. So I've been driving my kids around in a car with an engine that might fall out! If it gets damaged, it could cost $10,000+ to replace it! When I contacted my salesman, Rabih AbdulMalek, he informed me that his sales manager, Todd Patykewich, said the car was sold "As Is" and there is "nothing he can do." I had simply asked that Sterling repair the defects, provide a loaner car during service and provide an extended warranty to cover any future issues missed during the dealer's safety inspection. I'm very disappointed that Todd chose to hide behind the "As Is" excuse instead of honoring Sterling's pledge to "work closely with you to ensure you're buying the perfect used car for your lifestyle." I doubt anyone's "lifestyle" involves driving their family around in such a dangerous car. As a "Trusted New & Pre-Owned Car Dealerships in Sterling, VA", I expected much better service than I received. PS - the windshield defrost doesn't work and there is a missing bolt that holds the door panel on, but since it wasn't part of the safety inspection, I didn't bother to ask for them to be repaired.