Mercedes-Benz of Richmond
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Dealership Service Review
service Rating
Price and Expectation of Quality
Written byon 03/04/2017
I had to change all for tire to my vehicle and I purchased my vehicle off the show room floor. Therefore, purchasing a new vehicle the tire on this vehicle has less that forty thousand miles and need all four needed to be changed. From my perspective the price should have been a lot less than what I actually paid. I believe the tire where less than advertised; nonetheless, this particular service call not withstanding. I am pleased with the Richmond Dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes