Mercedes-Benz of Richmond
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Dealership Service Review
service Rating
Excellent service
Written byon 10/29/2016
I came in unannounced as I had a very rough engine on the way to work. The staff welcomed me and promised to squeeze me in despite not having an appointment. The provided a great loaner. By lunchtime the necessary repairs were made. No fuss no muss
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes