Mechanicsville Toyota
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Dealership Service Review
service Rating
Inspection, oil change, tire rotation, check up
Written byon 11/25/2019
updated 12/02/2019
Communication-I feel informed about what is happening and my questions are answered in a timely manner. Time spent at location-I have an appointment, I arrive, they tell me the approximate time that it will take. I am finished within that time frame. Friendliness-I appreciate that I am greeted by all and feel I am important at that moment and get their undivided attention.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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John Nickens on 12/03/2019
Dealer Response
Denise, thank you for the feedback! We are happy to hear about your positive experience at Mechanicsville Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!
Sincerely,
John Nickens, General Manager | jnickens@pageauto.com
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