Lindsay Manassas Chrysler Dodge Jeep Ram

I have never written a review in the past, but this calls for one. if for nothing else it may save one or more people from having to go through the pain of working with Lindsey Chrysler Jeep in Manassas. I bought a Jeep in 2008 and have, as expected, had to take it in for service and inspection a couple of times a year. The problem is each time my experience get worse. The service staff has gotten worse with the new people in place, and they can be down right rude and dismissive to the customer. Often I have been over charged for services, even when the "check engine" light has come on they find nothing, reset the light and then charge me a ton of money only to have to bring it back in a few days. They cannot seem to get work done when promised and you can expect to be without a vehicle for multiple days, even for minor things. They appear to be completely disorganized and will "promise" to call you on a certain day or time and you will not get a call. You will have to call them, then they will not know what's going on and promise to call you back ... you'll wait 4 to 6 hours and then have to call them again. I can go on, but what's the point ... you get the idea. I would *NOT* recommend Lindsey for service or sales. Unfortunately, they have disappointed me so many times, even after giving them many, many chances, I will never buy another Chrysler product because of my experience with them. If I could give the zero stars here I would ... I don't think they deserve even one.