Koons Arlington Toyota
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Dealership Service Review
service Rating
Excellent customer service
Written byon 04/14/2023
Christian Guidel in the service department provided excellent customer service. He kept me informed, he made room for me in the schedule to address the problem with my car and worked with me the day before patiently answering my questions concerning the options to get the car to Koons. The members of the service team, when I called in were all responsive and made sure I knew exactly what to do after my arrival.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Ellie Guyon on 04/14/2023
Dealer Response
We appreciate your 5-star review for Koons Arlington Toyota and are thrilled to hear about the excellent customer service you received from Christian in the service department. Our team is dedicated to ensuring that our customers are well-informed and taken care of throughout the entire process. Thank you for choosing Koons Arlington Toyota!
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