Koons Arlington Toyota
Dealership Sales Review
I was shopping for the solar octane 4 Runner. I checked with a lot of dealerships… see bottom of review. A prompt email from Saeed Wehelie at Koons Arlington Toyota after making an inquiry on line. I had a 1 owner FJ that I was looking to possibly trade. I told Saeed I wasn’t in a hurry but would purchase 4Runner if it was the right deal. We did all the negotiating via text. I think that we both came out feeling good about deal… the way it should be. I put a 3K deposit on the one they had on order , never having set foot in the dealership. My husband was worried that we would drive an hour and they would change the deal in person . I reassured him that I felt very confident in the dealership (gut feeling) and my interaction. The deal was just as expected… it couldn’t have gone more smoothly. We drove up in my yellow FJ and drove back in my Solar Octane 4Runner. They were professional, polite, attentive and I could not recommend Saeed enough. Others should learn from them. I know this is a long review.. sorry.. but given there is a shortage of many vehicles I was amazed at the number of dealerships that acted like they didn’t care if they got my business or not. Even though I had a car to trade in … giving them more inventory. If I had not found Saeed I would have been more than happy to keep driving my FJ. My local dealership ( where I bought my fj 16 years ago) offered to order one for me a week earlier… when I started looking for a possible new car …but I was very turned off by their laughing at how much they were going to charge me above Msrp. The Sales manager didn’t act like they cared or really wanted my business .. just my gut feeling. They Felt had hot item and just acted like I shouldn’t question and I was wasting their time. Nope! Another Toyota dealership in midlothian had the car but, not sure if it was because I was a woman, but salesmen spoke over me repeatedly and inferred I was stupid. Told me it wasn’t the same car as the one I was looking at in Nova because it wasn’t from priority Toyota w/ their backing. He was so belittling I should have hung up on him. Have told everyone I know how Rude and NOT TO DEAL WITH THEM. So definitely not them. I HAVE told ALL my friends and family that the drive is more than worthwhile to be treated right. I have always found and negotiated all of my immediate family’s cars. Will be the first place I look when helping my family shop in future. Both kids soon due for new vehicles. There are still salesmen and dealerships that get word of mouth and service is important. Thank you! Nicole PS .. I couldn’t be more thrilled…I love FUN dependable vehicles… still trying to talk husband into a GR Corolla too… look like way too much fun!! Kid at heart here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes