Koons Arlington Toyota
Back to Sales Reviews
Dealership Sales Review
sales Rating
Bad customer service and bad experience
Written by 09/24/2013
onupdated 06/05/2025
After seeing an internet price for 2013 Toyota Prius plug-in, I chatted with an internet sales personnel. He told me that the vehicle showing that price was gone but he can offer another stock at the same price after contacting his mamager. I confirmed him that I do not want to stop at their dealership if he cannot offer the price. But once I got their he said the price now is different and only his manager can say whether he can offer that price. The manager came and he told me that price was valid for only lease option, which they did not tell me. They just wanted me to lure to their dealership, sure shot cheating. They waste my time. I will never recommend this dealer to anyone.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable