Beyer Subaru of Alexandria
Dealership Service Review
I arrived for a 7:00 service appointment on the last day I'd be in town (of course) before going on a long car trip. So I needed it back that afternoon, in spite of the fact that it was the 100,000 service (STILL runs like new) and involves changing the timing belt. The shuttle driver waited for me to finish the paperwork, and I was on my way home in no time. It was actually earlier than promised when I received the call that I could come pick it up. As usual, it was clean as a whistle, and it ran perfectly for the trip. One other nice thing is that even though I only see them every few months, the service department is like an automotive version of Cheers - everybody knows my name, and it's like seeing old friends when I come back in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes