Larry H. Miller Chevrolet Murray
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Dealership Service Review
service Rating
Lied about service
Written byon 07/21/2024
Went in for a wheel alignment but they said I needed $2500.00 in parts and service. Not to mention they did the old bait and switch. On the phone I was quoted $99.99 plus tax got there it was $139.99 plus tax two days later. Now back to the alignment, I asked how they came to know these parts are bad? The service rep told me the Tech had pulled my front tires off…that was a lie. I had put thread locker on my lug nut cover and either side was disturbed meaning no wheel had been removed. I had to pay half to get my vehicle back after it sat there for two hours. Anyways do not take your vehicle there, this team is experienced in ripping you off.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No