Larry H. Miller Chevrolet Murray
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Dealership Sales Review
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Suburban purchase 9/16/2019
Written by 09/23/2019
onNot very happy with my experience this time around. We were shown so many different payment amounts that were no where near what I told them I could afford. Then they left us waiting at our sales table for over an hour while they were doing who knows what. Then when we finally made it into the finance office the finance guy tried to get us to agree to a higher payment then we’d agreed too. And then only after I called him out on it, he reluctantly changed it. Overall with the dealership being dead that night with hardly anyone in there, they still had us there for about 5 hours. Way to long to purchase a vehicle.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Greg Johnson on 09/25/2019
Dealer Response
Thank you for your feedback, Sarah. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your car buying experience in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve any outstanding frustrations. Thank you for your time. - Best, Greg Johnson, General Manager, (385) 355-8973
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