Mercedes-Benz of Clear Lake
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Dealership Service Review
service Rating
Excellent Service!
Written byon 02/01/2024
I needed to have the battery changed on my c300 Mercedes. Ms Flores was my advisor and she provided excellent costumer service answering all my questions, keeping me informed about the progress of the service. The waiting area is elegant with several tvs, complimentary snack and coffee room, and many comfortable seating. The service was done in a timely manner and the car was washed and cleaned before being return to me. I highly recommend Mercedes of clear lake to everyone!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 02/01/2024
Dealer Response
We're delighted to hear about your excellent experience at Mercedes-Benz of Clear Lake! It's great that Ms. Flores provided excellent customer service, answering your questions and keeping you informed about the progress of the service. We appreciate your positive feedback about the waiting area and amenities, as well as the timely completion of the service with a washed and cleaned car. Thank you for recommending us and if there's anything else we can assist you with, please feel free to let us know. Safe travels in your refreshed Mercedes!
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