Mercedes-Benz of Clear Lake
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service Rating
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Written byon 01/10/2024
Agreed to diagnostics and inspection to determine repairs needed or recommended. 13 items identified. I liked i could choose which ones were really needed and cost effective, vs which ones i could defer. Everyone was courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 01/12/2024
Dealer Response
It's great that Mercedes-Benz of Clear Lake provided a detailed diagnostics and inspection process, allowing you to choose which repairs were essential and cost-effective. Having the flexibility to prioritize and defer certain items based on your preferences is a customer-friendly approach. It's also positive to hear that everyone involved in the process was courteous. We appreciate your business. We are excited to help you in the future.
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