Mercedes-Benz of Clear Lake

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Mercedes-Benz of Clear Lake
15951 Gulf Fwy, Webster, TX 77598 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
(20)
Recommend:
Yes (9) No (0)
Service Rating
(73)
Recommend:
Yes (39) No (2)
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Dealership Service Review

service Rating
I prepaid for service and the services were not done.
Written by Wtlumpy on 01/06/2024

I prepaid for service and the services were not done.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Laura Driscoll on 04/04/2024
Dealer Response
I apologize, I would like to hear more details about what happened. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at 281-554-9164 or cpollard@mbclearlake.com. Casey Pollard, Service Director
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