Mercedes-Benz of Waco
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Dealership Service Review
service Rating
Front windshield replacement
Written byon 02/11/2023
The day I left the dealership with my 2023 C300, on the way home, I received a cracked windshield from the truck ahead of me. No one had a replacement as the car was so new. MB Waco ordered the glass. It took about six weeks to get it. I dropped the car off, received a 2023 S-Class for a two day loaner. The replacement and recalibration were accomplished!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nyla Silvester on 02/15/2023
Dealer Response
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
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