Greg May Honda

I took my car to Greg may in Waco to have a leak in the power steering system repaired and to have a noise in the front end looked at. The mechanic diagnosed the problem as a leaky boot on the passenger side of the rack and pinion. My take was that the boot was shot because power steering fluid leaked into it. At any rate I let them fix it to the tune of some $350. As I suspected, the leak continued. I returned to Greg May and this time I was told that the leak was in the steering rack and the rack had to be replaced. This would cost over $1100 dollars. Honda agreed to pay all but $350 so I went ahead with the repair. The parts were ordered, came in and I made an 8:15 appointment for the following day. I arrived at the dealer at 8:00 AM and checked in. I was told it would be about a 5 hr. repair so I told them my wife and I would go get breakfast, do a little shopping and then return. We live about 60 mi. from the dealer so I didn't want to go home and back again. When we retunred to the dealer at 1:00 they hadn't even started the car yet. Makes you wonder what good an 8:15 appointment was. Five hours later the car was finished eating up 10 hours of my day not counting drive time. The mechanic never even looked at the noise because it was the end of his day. I will find another dealer to take the car to and hope for better service.