BMW of the Woodlands

Disappointing at best. My vehicle was serviced on December 7th. Plugs, oil, multi point inspection. As I drove home the emergency call malfunction warning came on. When I returned a few days later and my key was inserted into the mechanism that reads the history it indicated it came on 100 miles after I had left the dealership, not sure why, or how this would happen but raises a possible red flag to me. The other issue was not about my vehicle but integrity with Jimmy. This may seem small but none the less a concern. I went to the restroom, left my clipboard with two groups of papers. As I returned I noticed Jimmy walking off with a empty clipboard that was mine. When I asked he said people often leave things behind. Not sure what this meant as he placed the papers on the near by table. To my way of thinking it would be an opportunity to offer "ultimate customer service." In other words leave the papers on the clipboard and find the owner who obviously had to be in the area. Jimmy lost creditability with me that day as none of it made any sense. The other bigger issue was that Bob Jenkins who I believe is in my corner failed to notice on the history report that we had replaced the battery in November of 2022 for the same issue. It was only after I gave it some thought that I approached Bob that we had dealt with the same problem a little over a year ago. It was then he researched it deeper and confirmed it. The question then became if it was the same issue as a year ago or not and would it be covered by my warranty. I purchased an extended warranty on December 8th. Sadly I was mislead as my BMW warranty was still valid for another 4-5 months .I paid early for something I did not need yet. The last question should have a N.A. as it was warranty work and it is not a yes, or no answer, also not sure what the Edmunds visitor agreement is. Lastly in the past I would receive a video from the technician, do you no longer provide this? Thank you for your time.