BMW of the Woodlands
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Dealership Service Review
service Rating
Great work
Written byon 12/16/2023
Few years ago had a poor experience with the wood lands bmw dealer with my first BMW, however this time my brand new 530 needed a sensor replacement , I was greeted by Jason Roy, the man is a genius , he knows the car inside out, understood my frustration from before , and promised to restore my faith in the brand and the dealer , which he did! Was on top of everything ,update me on my car status daily and as well gave me a decent loaner car while waiting on mine. I got my car on time as promised and was introduced to Caleb their genius guy to explain to me all th features in my car! Thank you Jason for your great work and help and the entire service team at BMW woodlands
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Shelly Rose on 12/18/2023
Dealer Response
Hi Tamer, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
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