BMW of the Woodlands
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Dealership Service Review
service Rating
Keep away
Written byon 11/08/2023
Replaced the tires and got alignment done on a 2023 340i. The camber was off post alignment and car started pulling left.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Andrew Newton on 11/10/2023
Dealer Response
Hi, we are deeply disappointed by your experience at BMW of The Woodlands. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (936) 776-4610 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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