Round Rock Nissan
Dealership Sales Review
Round Rock Nissan applied for a new loan in my name for much more than I had asked for without my knowledge or permission. They did that so that they could add a $3500 service warranty to my loan amount . I was again not asked if I even wanted this warranty. I had downloaded a loan calculator app to see what I should expect. And to see what loan I could afford to get.When I mentioned that the payments were a lot higher than the loan calculator app had said they would be I was told "well you must have downloaded a busted app. Not all of those calculators work properly" Can you believe it. Knowing they had applied for a loan in my name that was $5000 more than I had planned on spending. And $3000 more than my maximum allowable loan amount for my budget!!! Do not trust these people. Not even an apology when I returned at opening the very next day to make them undo all thier wrongs. Nope. Instead they try to make me feel like I am wrong for being mad. Oh and also the windshield did not get replaced as they told me it would be. But they did not tell me about that until they saw me getting into my new to me suv. Too late to make them keep thier word about that repair now right? Do not trust them they are wonderful talented [non-permissible content removed]
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes