Skip to main content

Ewing Buick GMC


6425 Dallas Pkwy, Plano, TX 75024 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (10) No (0)
Service Rating
Recommend:
Yes (2) No (1)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Terrible Service Center
Written by AjsTxs1985 on 10/20/2017

Went to this service center 2 times. The first time they misdiagnosed my GMC Terrain and they did not give me a full report on issues. The second time I went here they could not tell me why my Terrain starts up and sounds like a diesel truck. The service advisor was not there to greet me and tell me what was done to my car or what the issues are. He left a handwritten, extensive list of parts amounting to $2200. No explanations were provided. I will never use this dealership/service center again. Frankly, the bad customer service starts in GMC Corporate, however, the service centers provide little to no condfidence or relief.

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.