Ewing Buick GMC
Dealership Sales Review
Visited this dealership as they were quick to give me a response to the Buick Enclave, in the color I was looking for. Upon arriving, salesman informed me they did not have the color but could look for it. He then showed me the two on the showroom floor. After that I suggested I would come back for a test drive as I did not have the time at that moment. Salesman stated they were not allowing test drives on this vehicle UNLESS they potential buyer was willing to sit down and come to terms on a purchase. I asked how could you do that without driving the vehicle? That is part of the whole decision making process, is it not? I advised them to remove me from their contact list. I am sure I can find a dealership that would allow a test drive! Poor customer service and handling of this situation.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No