Audi Plano
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Dealership Service Review
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Review for the Service Dept
Written byon 07/02/2025
I brought my car in on Friday morning for a scheduled maintenance service. Ibrahim was my service advisor and did a great job keeping me informed throughout the process. The service was completed within the estimated timeframe he provided. He also took the time to thoroughly review the work performed and explain the recommended items. They always offer convenient drop-off and pick-up services, but since there's reliable internet in the waiting area, I chose to stay and get some work done while I waited.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Rowan Tanner on 07/06/2025
Dealer Response
Hi Virginia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
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