Audi Plano
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Pre-Owned Service Overview
Written byon 12/05/2024
Took my recently purchased used and “as is” 14 y/o Q5 bought from another Auto dealer to Audi Plano for a Manufacturer’s Maintenance Schedule and Overall inspection of systems with a requested time/parts/service and Recommended Replacement Parts Analysis. The service team was very understanding about cost effectiveness and gave me transparent feedback and guidance regarding the importance that could impact the most critical systems. Also gave me advice and seemed very knowledgeable about concerns with concerns regarding theQ5 of my year make/milage/model and put a guided plan together to help mitigate cost while not breaking my budget.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nora Sutter on 12/06/2024
Dealer Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Plano! Feel free to reach out to us if you need anything. Have a wonderful day.
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