Audi Plano
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Dealership Service Review
service Rating
Too much push for upsale services
Written byon 11/19/2023
I went service department for my annual service. As i have audi care package most of the stuff is prepaid. But still there push to do recommended services which can wait for another 6-8 months.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Nancy Gorge on 11/20/2023
Dealer Response
Hi Mahesh, we are deeply disappointed by your experience at Audi Plano. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 249-0905 to discuss what we can do to help.
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