Audi Plano
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Dealership Service Review
service Rating
State inspection
Written byon 06/30/2022
While getting my state inspection it was discovered my window tinting was too dark. Michael Bush, my service rep, said the dealership would redo my window tinting and even provided me an Uber ride home and back to the dealership. My vehicle was ready as promised along with a car wash. Any dealership can provide good service when things go right. My litmus test is a dealership’s customer service when things don’t go as planned. Audi Of Plano and Michael surpassed my expectations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Roman Brooks on 07/03/2022
Dealer Response
Hi, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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