Audi Plano
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Financial department
Written byon 01/15/2024
I canceled the extended warranty purchased on Jan.3rd cancel notice on the 5th and I have not got confirmation that it was canceled. Hand delivered notice and have sent 5 e-mails what to do next? They also did use the per-approval I ask them to use.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Andrew Newton on 01/19/2024
Dealer Response
Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 249-0905 to discuss what we can do to help.
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