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Audi Plano


5930 W Plano Pkwy, Plano, TX 75093 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (33) No (8)
Service Rating
Recommend:
Yes (37) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
Unprofessional and inconsiderate
Written by Disappointed Customer on 03/28/2022

Typical sleazy dealership tactics!!! Made an appointment to see a specific vehicle. Called and talked to salesman approximately an hour before arriving and all was well. I arrived at the dealership and the salesman takes my D/L so we can go test drive the vehicle. He then informs me the car is on another lot and he is with another client, but he will have someone else come and take me to see the vehicle. Another salesman comes by and lets me know the car is currently unavailable as it requires servicing. When I asked why I was not informed of this prior to leaving work and driving 45 minutes to the appointment, the BS and lies began. Before he can attempt a bait and switch, I walked away. Respect peoples time, I came to purchase a $75k vehicle, not to play games.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Sarah Rudolph on 03/31/2022
Dealer Response
Hi, thank you for leaving this detailed feedback about your experience with our dealership. We regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 249-0905 to discuss what we can do to help.
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