AutoNation Chrysler Dodge Jeep Ram North Richland Hills

On February 24 I bought a 2016 1500 Dodge RAM truck, told him i need a reliable work truck. It was not the truck I came for, but he showed me this truck with less miles and it's pretty much the same. I did a test drive, it seem fine. Went through the sale. On my drive home with the truck the engine light turned on. I called my rep and told him. He said to bring it in. The next day the engine light was off. So, I thought maybe it's was nothing. Towards the end of the day the check engine light was back. I called the service department they told me, the earliest appointment is next week to talk to my sales rep. So Wed I decided to bring the truck in and talk to Kenneth. The manager came out and had the truck diagnosed. He said it need a new fuel pump not to worry everything is covered. I said that's fine when can I leave it and when can I have it back. We made an appointment for Friday March 1st. I said I would like to have it back Saturday he said we'll try if not Saturday then Monday, I said ok. I have received a text from the technician that if I have any questions feel free to text. Which I did, I expressed some other concerns. I never got any reply. I came Saturday to check if the truck is ready because no one reached out to me. When I got there I was told the manager i spoke to was out sick. Monday came, I got a text saying "hello, they have a fuel pump on order for you. - Madeleine" at this time I'm upset and kicking myself. I should have just exchange the truck. I decided to go back and talk to the same manager thinking maybe he can help me expedite things. When I got there it took seem a while to come out and when he did. He told me that it had to be approved first before they can order now it's been order I have to wait. I asked him why did he not let me know this in the beginning why tell me I could get the truck back Saturday or Monday he already know it has to go through that motion. He told me he was sick this is his first day back. First of all if your a manager you can not use the "I'm sick" excuse especially to your customers. The lack of professionalism is overwhelming. I technician, that is suppose to be fixing the truck I have never spoken to him. I asked to speak to him he said tomorrow. Tomorrow came and left without him calling. No explain has been given to me. They don't offer you loaners. All I know, my truck that I bought from your Autonation on February 24 has been in your service department since March 1 it is currently March 8, for a fuel pump. Even your customer compliance rep has given up on me and is not responding to my text. This is not acceptable, something has to be done.