Valmark Chevrolet
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Dealership Service Review
service Rating
Would have picked 0 stars but that wasn’t an option
Written byon 03/02/2025
After spending $4000 on repairs we were told there would be an additional fee for using a credit card. This was only communicated to us when we were there to pick up the vehicle. We weren’t told this when we dropped the vehicle off, in any of the estimates we received or in any texts or emails during the process. When we complained the service advisor suggested that we use a debit card, write a check or go to our bank and get cash, none of which were options as we live an hour away from the dealership. Called the service manager to discuss this but have not received a call back. Needless to say we will not be using ValMark again.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No