Valmark Chevrolet

After test driving the car and having the folks look at my trade in, we were given a sales quote that was better than another dealer. The salesman was extremely friendly and courteous to me and my family. The whole process was pretty quick and painless. I was impressed with the swiftness of the deal, but that all came to a crashing halt when I spoke with the finance manager. I had already received pre-approval from my financial institution and was curious to see what the dealership would provide. After receiving the % from the finance manager, I asked if they could do better than that and was told "no" very quickly. I went ahead and stated that I'll just need a purchase order and will go with my bank. Immediately after saying that, the tone and demeanor of the finance manager changed from pleasant to annoyed. I was seriously expecting the finance manager to want to meet or beat my bank's rate. She made no effort whatsoever to earn my business. Overall, dealing with Don was pleasant, but once I spoke with finance manager, it made the final process sour.