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McKinney Buick GMC


3950 S Central Expy, McKinney, TX 75069 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (7) No (3)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
Avoid if you value $$$
Written by mgarner1234 on 09/05/2014

I will never take my 2008 Enclave back here. We have owned the car less than a month. Brought it in for a slight humming noise at low speed. After "evaluation" they wanted over $2000.00 to "fix" everything. Owned a Toyota that had over 216000 miles and never had to put $2000 in to "fix" it. The Buick has less than 60000 miles. Called and spoke to the service manager as they wanted 50% more than a standard repair shop and they will not budge on their over priced repairs. If you want to pay double what you should pay for repairs bring it to McKinney GM/Buick. Then they wanted us to pay for a loaner car for the week it took them to diagnose the problems. Any other shop could diagnose and fix in 1-2 days not a week. Would never recommend another GM car or this dealership ever.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

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