Big Star Ford
Back to Sales Reviews
Dealership Sales Review
sales Rating
Exceptional Service
Written by 03/03/2018
onI completed an inquiry online about a Ford Expedition Max Limited. I submitted the inquiry near closing time and thought that I would likely be contacted the next day. I received a text that night from Jarrod. He was touching bases after hours! I went in the next evening and left in my new Expedition Max Limited. I received exceptional service from Jarrod, Finance Manager, Rafael B., and Manager, Alfred. I visited the dealership the day after purchase and Alfred graciously went over the awesome new features in the SUV. Jarrod again made sure that I was taken care of and that my time was respected.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes