Big Star Ford

After a lengthy and exhausting process at another dealership that could not deliver, we were thrilled when Big Star came through for us. Karl was patient, straightforward, and organized. He kept us updated throughout the entire process, ensuring that all of our questions were answered. Big Star's customer service earns 5 stars because they made it easy for us as buyers. It was evident that the entire staff functioned as a team. I would highly recommend this dealership to anyone looking to buy a vehicle.