Big Star Ford

Two months ago, I took my wife's car in for the state inspection at Southern Ford. I was a little surprised when they called to let me know that it had failed due to the wipers, because they were less than 6 months old. But, I agreed to allow them to replace the blades for $40, rather than hassle to bring it back again. Fast-forward to present, I take my car in to the Southern Ford Dealership for the state inspection. Having learned my lesson, I stop by AutoZone and pick up new windshield wiper blades and exchange them before taking my car to the dealership. As I'm test driving two vehicles with their salesman, the service department calls to say my car has failed because the wiper blades need replaced. Coincidence??? I told the service department manager that I had just exchanged them less than 2 hours ago. He proceeds to show me that the driver-side blade is torn. To me it looks as if, someone pinched the blade and tore the edge for 3 inches. The kicker, the receipt for the new blades is lying on the passenger seat. I grew up on a farm and have been maintaining my own vehicle since I was a kid. I have never had a pair of blades last for less than 2 hours. I will not be doing business of any kind with Southern Ford again.