Big Star Ford

See all Inventory
Write Service Review
Big Star Ford
17717 South Fwy 288, Manvel, TX 77578 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(176)
Recommend:
Yes (0) No (1)
Service Rating
(5)
Recommend:
Yes (0) No (1)
Back to Sales Reviews

Dealership Sales Review

sales Rating
misled
Written by runandride on 01/24/2015

A brochure stating that they would pay 110% black book or a price they came up with of 35k for my trade in...Deal made, offered 11k under the 35k offer and 90 % of black book. They said they had no room for the prices in the brochure. I left after a couple hours of wasted time. A deceitful and falsley advertised brochure

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
big_star_ford on 01/28/2015
Dealer Response
Danny, we’re very sorry that you felt insulted. Please know that was never our intent. We apologize for the frustrating experience and would like to do what we can to make things right. Please contact us: David Premazon (General Manager), (713) 960-9800.
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top