Skip to main content

Gene Messer Hyundai


4025 W Loop 289, Lubbock, TX 79407 (map)
Today 8:30 AM - 7:30 PM
Sales Rating
Recommend:
Yes (6) No (0)
Service Rating
Recommend:
Yes (14) No (4)
Back to Service Reviews

Dealership Service Review

2 out of 5 starsservice Rating
Did not fill up washer fluid
Written by LBK- Hyundai on 08/29/2023

The customer service reps are always very nice. However, the technicians did not fill up the washer fluid. This is obviously a small thing, but if you stated that all fluids and things are correct but did not check that it makes me question what other corners were cut during my service. When you get service performed at the dealership you expect excellent care for your vehicle. This was not what was provided.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.