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Gene Messer Chevrolet


1302 S Loop 289, Lubbock, TX 79412 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (15) No (0)
Service Rating
Recommend:
Yes (15) No (4)
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Dealership Service Review

5 out of 5 starsservice Rating
Great service
Written by Diane Walker on 05/19/2022

Austin in the service department was very good at communicating with me as there was quite a wait to get my vehicle in for service. He also helped fix my invoice with his boss when the price wasn't what was quoted. I have been working with GM to get the problem with my car handled and Gene Messer has guaranteed me satisfaction with the fix. That was huge for me as I have spent 2 years and ALOT of money trying to fix this car!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Gene Messer Chevrolet on 05/20/2022
Dealer Response
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Gene Messer Chevrolet Team
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