Gene Messer Chevrolet
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Dealership Service Review
service Rating
Confusing
Written byon 03/30/2022
Took my suburban in for a oil change, parking sensor replacement and trunk latch replacement. I was told different multiple times of which parts needed to be ordered. My vehicle wasn’t completed until the following Wednesday! I had to call and follow up daily. It was my first bad experience. Hopefully will have a better experience next time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes