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Gene Messer Chevrolet


1302 S Loop 289, Lubbock, TX 79412 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (15) No (0)
Service Rating
Recommend:
Yes (15) No (4)
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Dealership Service Review

5 out of 5 starsservice Rating
Good Job
Written by DL Brawley on 03/29/2022

Ray had originally called me and told me what the price of a battery was. He called me back and told me he had made a mistake on the price quote because batteries fit a different year model of pickup. I appreciate Ray calling me back and telling me the corrected price so I was surprised by the price difference. Good job Ray! He deserves a pay raise.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Gene Messer Chevrolet on 03/30/2022
Dealer Response
DL Brawley, I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. If you have any questions about pricing, please feel free to give me a call. I look forward to working with you again! Sincerely, The Gene Messer Chevrolet Team
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