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Gene Messer Chevrolet


1302 S Loop 289, Lubbock, TX 79412 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (15) No (0)
Service Rating
Recommend:
Yes (15) No (4)
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Dealership Service Review

4 out of 5 starsservice Rating
Solid and honest service
Written by ZKB on 03/19/2022

I’ve always avoided dealerships for service because of a few reasons. First was trust. I felt like I was being “sold” service I may not need. Second was cost. Dealerships typically seemed more expensive than mom and pop shops. Neither of these are the case at Gene Messer Chevrolet in Lubbock! They were honest and transparent from the get go. I basically gave them a blank check on a car we recently purchased that needed maintenance. All they found were the issues I mentioned when I dropped it off. The cost was maybe %5-%10 higher than a mom and pop shop, but I got it out the same day instead of a week later. So if you’re in a pinch and want a place that you can trust, I would recommend these guys.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Customer Service on 03/21/2022
Dealer Response
Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
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