Gene Messer Chevrolet
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Dealership Service Review
service Rating
Lacked communication
Written byon 02/16/2022
Overall, the service was good with what I had done on my truck. However, they lacked communication. They sent a text stating that was the way to communicate but after telling me what was needed, they did not respond again despite my responses and questions. They never told me me vehicle was ready. I had to call and check on it after 4.5 hours.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes