Gene Messer Chevrolet

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Gene Messer Chevrolet
1302 S Loop 289, Lubbock, TX 79412 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(101)
Recommend:
Yes (15) No (0)
Service Rating
(239)
Recommend:
Yes (14) No (2)
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Dealership Service Review

service Rating
Service Repair
Written by Aaron Walden on 02/10/2022

Overall very pleased with the service I received. Staff was very nice and courteous. Only draw back was it took a little bit longer then what I’m used too ( 4 days) but they did a bummer to bummer review and addressed other issues then what I brought it in for.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Gene Messer Chevrolet on 02/11/2022
Dealer Response
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gene Messer Chevrolet Team
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