Gene Messer Chevrolet
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Dealership Service Review
service Rating
Stinky
Written byon 01/25/2022
Prior to my last two visits I had no complaints. This last two times they serviced my vehicle it comes back smelling disgusting. Last time it took two months to get the smell out after I had found grease stains on my door panel, visor, and behind the seat. Same thing happened again. Don’t know if I’ll go back to this location after this.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 01/26/2022
Dealer Response
We truly value your business and thank you for bringing this to my attention. Please contact me directly. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you.
Michael Wims
General Manager
mwims@GeneMesser.com
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