Gene Messer Chevrolet

Purchased a 2014 Chevy 2500. The truck had 136000 miles and very clean. No visible leaks from motor. Ran great. No apparent shifting problems. Two days after purchase the transmission went out completely leaving me stranded several hundred miles from home. I did purchase the extended warranty and started the process of repair. I contacted the dealership who said I should find a local repair shop. Unfortunately being stuck in a small town limited my options. I ended up having to tow it back to them costing me $750. The dealership offered to pay my deductible which was nice but never offered a loaner or to pay anything on towing. Simply put they washed their hands if this whole mess. I will tell you I had a similar experience back in October 2021 with car max and they did everything to help me. My vehicle was in the shop for 3.5 months but we had a loaner and all towing and repair costs covered. That’s integrity. Gene Messer Chevrolet is not the place to purchase. Go somewhere else if you’re buying used. Even though you purchase as-is I fell the dealership should stand by their service and do whatever it takes to get referrals and repeat business.