AutoNation Acura Gulf Freeway
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Bait and Switch Dealership
Written by 06/27/2016
onI wish if there was a way to give no or zero stars. I dealt with sales person name Morris Tuck. He wouldn't give me exact quote and told me to come to dealership and he will make sure that the deal is made or he will give tank of gas free. I went to the dealer ship and he while negotiating he got mad, I was just negotiating with him and all of sudden he told me and my family to get out of the dealership. This guy had no people skills what so ever. I am surprised he is working as sales person where he cannot handle negotiations. POOR customer service. Will never go back to Autonation Acura in Houston again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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autonation on 06/30/2016
Dealer Response
Hi Ahu, we appreciate you taking the time to respond. The staff at AutoNation Acura Gulf Freeway take our reviews very seriously. If you'd be willing though, our General Manager would love to talk directly with you and rectify these issues. You can contact the GM at (713) 489-2050 -- we hope to hear from you soon.
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