Dennis Eakin Kia
Dealership Service Review
I purchased my truck from the used lot where first of all they were the only people willing to help me get what I wanted and not try and get me in what they needed to sell. Then I chose to get the extended warranty on my truck since the factory warranty was almost up thinking it would be nice to have, well I'll tell you I'm glad I did the transmission was starting to slip and I didn't know what to do. So I took it back to them hoping there service department was just as good as the sales and it was even better they didn't try and feed me any lies or get me to get extra stuff they just fixed it got me a rental car and I only had to pay my deductible talk about a relief. Then my wheel bearings started to make a noise and it had been a year or so, so I wasn't sure if my warranty was still good so I took it back in and I didn't even have to ask if it was cover they had already called and found out I was still good to go the team at Dennis Eakin are some of the most professional and honest people I have had the pleasure of dealing with. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes